Privacy
Your privacy
is important to us.
In certain
circumstances, personal information, such as name, age, phone number
or mailing address, may be gathered from visitors. This information
is not shared with third parties.
Credit card
transactions require specific personal information. This information
is obtained in a secure connection and is kept on file. This information
is confidential and is not shared with third parties unless required
by law or for collection purposes.
Use of Cookies
Cookies are used to track information such as the time/date of the
visit, the time/date of last visit, the page viewed, the referrer,
transaction information for eCommerce pages, and other data. Most
browsers are initially set up to accept cookies. If you would prefer,
you can set your browser to reject cookies. However, doing so may
make parts of this site inaccessible. Individual information is used
solely for the purpose of completing individual transactions. Such
information is confidential and not used for any other purpose. General
information is gathered to monitor Web site usage.
Business
Practices
Product orders
received from this Web site are retrieved (via a secure connection)
on a periodic basis and shipped from the main office in Arvada, Colorado,
USA.
Shipping
A standard shipping fee of $5.00 is charged to the customer for every
order under $75.00. For orders over $75.00, shipping charges are paid
by EGB America.
Returns
Send product returns to EGB America, P.O. Box
740021, Arvada, CO, 80006.
To
check on the status of an order or product return, send an email to
customer support.