Privacy Policy and Business Practices

Privacy

Your privacy is important to us.

In certain circumstances, personal information, such as name, age, phone number or mailing address, may be gathered from visitors. This information is not shared with third parties.

Credit card transactions require specific personal information. This information is obtained in a secure connection and is kept on file. This information is confidential and is not shared with third parties unless required by law or for collection purposes.

Use of Cookies
Cookies are used to track information such as the time/date of the visit, the time/date of last visit, the page viewed, the referrer, transaction information for eCommerce pages, and other data. Most browsers are initially set up to accept cookies. If you would prefer, you can set your browser to reject cookies. However, doing so may make parts of this site inaccessible. Individual information is used solely for the purpose of completing individual transactions. Such information is confidential and not used for any other purpose. General information is gathered to monitor Web site usage.

Business Practices

Product orders received from this Web site are retrieved (via a secure connection) on a periodic basis and shipped from the main office in Arvada, Colorado, USA.

Shipping
A standard shipping fee of $5.00 is charged to the customer for every order under $75.00. For orders over $75.00, shipping charges are paid by EGB America.

Returns
Send product returns to EGB America, P.O. Box 740021, Arvada, CO, 80006.

To check on the status of an order or product return, send an email to customer support.



Copyright 2001 EGB America
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EGB Lures are imported from Switzerland by EGB America. EGB Lures are backed by a complete satisfaction guarantee. Contact EGB Lures at: EGB America, P.O. Box 740021, Arvada, CO, 80006, telephone: 800-959-1710, fax: 303-424-1738. Please report any problems with or comments regarding this Web site to the webmaster.